Issue - meetings
Update on Progress of Motion agreed at Council - Review of Customer Services and Disability
Meeting: 18/12/2014 - Council (Item 58)
Motions from Councillors
Customer Services
Proposed by Councillor Joel Charles (seconded by Councillor Simon Carter):
“This Council commits to urgently review its customer services to ensure disabled residents receive the level of support they deserve and ensure all contacts with disabled residents are dealt with properly to prevent breaches of the Equality Act 2010 (as well as its Public Sector Equality Duty).”
Minutes:
Customer Services
Proposed by Councillor Joel Charles (seconded by Councillor Simon Carter):
“This Council commits to urgently review its customer services to ensure disabled residents receive the level of support they deserve and ensure all contacts with disabled residents are dealt with properly to prevent breaches of the Equality Act 2010 (as well as its Public Sector Equality Duty).”
The motion was carried.