Agenda and minutes

Apologies of absence were received from Councillors David Carter, Maggie Hulcoop, Dan Long, Linda Pailing and Dennis Palmer.

To receive Councillors’ declarations of interest (if any) in relation to any matters on the agenda.

None.

To approve the minutes of the meeting held on 22 July 2014.

Further to Minute 5, Work Plan 2014/15, Resolution C(vi), The Chairman advised that the term ‘illegal encampments’ should not be used by the Committee and should be replaced by ‘unauthorised encampments’.

RESOLVED that the minutes of the meeting held on 22 July 2014 be agreed as a correct record and signed by the Chairman, subject to the replacement of ‘illegal encampments’ with unauthorised encampments in Minute 5, Resolution C (vi).

To receive any questions from members of the public in accordance with Council Procedure Rule 10.

None.

To receive any questions from Councillors in accordance with Council Procedure Rule 11.

None.

The Committee received a report setting out a proposed scope and timetable for its 2014/15 Work Plan. Graham Branchett, Chief Operating Officer, introduced the report.

RESOLVED that the scope and timetable for the Committee’s 2014/15 work plan, as detailed in Appendix A to the report, is agreed.

The Committee received a scoping report for the review of the impact of Hate Crime in Harlow. Graham Branchett, Chief Operating Officer, introduced the report.

RESOLVED that the Committee confirms the scope of the review of Hate Crime in Harlow.

The Committee received a scoping report for the review of the Council’s Customer Services. Graham Branchett, Chief Operating Officer, introduced the report.

Councillor Joel Charles asked that the review also explore the computer system used by the Council to manage customer contact and complaints.

RESOLVED that the Committee confirms the scope of the review of the Council’s Customer Services.

To consider responses (if any) of the Cabinet to reports and recommendations from the Committee.

None.