Agenda and draft minutes

Apologies for absence were received from Councillors Andrew Johnson and Nancy Watson.

Councillors’ declarations of interest (if any) in relation to any items on the agenda.

None.

To approve the minutes of the meeting held on 28 September 2021

RESOLVED that the minutes of the meeting held on 28 September 2021 are agreed as a correct record and signed by the Chair.

Any matters arising from the minutes of the previous meeting.

To review the Sub Committee’s work plan

The Chair said that a number of items on the work plan would be considered and included as part of the new Business Plan at the February 2022 Committee meeting.

Strategic workshops would be taking place over the coming weeks on the development of the new HTS Group Business Plan. Briefings will be held for Councillors during this period. 

RESOLVED that the work plan was noted.

The Sub Committee considered the performance report. John Phillips, Managing Director HTS (Property and Environment) Ltd, said that HTS are facing challenges and performance issues which are affecting their recovery plans. 

RESOLVED that:

A     The Sub Committee noted HTS (Property &Environment) Ltd (HTS) performance and finance summary. It covers operational activity across all work streams forthe period July to September 2021 as follows:

                             i)        Operational – The report illustrates HTS performance against KPI targets setincluding a summary of customer service update.

                            ii)        Financial – Financial analysis provides a review ofHTS position against forecast. Shareholder Statement in attached in Appendix B.

                           iii)        Status Update – HTS has been reviewing Government advice at each stage and have reviewed the services we can safely deliver to limit the risk of spreading the virus to our staff and the residents we deliver services to.

The Sub Committee received a report on the updated strategic risk register.

RESOLVED that the Sub Committeenoted the strategic risks as relating to HTS (Property & Environment) Ltd together with their analysis and mitigation.

The Sub Committee received the social impact report. John Phillips said that although the pandemic had impacted on HTS’ ability to deliver social value, there were some highlights including the provision a testing centre.

RESOLVED that the Sub Committee noted the report.

The Sub Committee received a report on the responsive repairs and customer access review. Andrew Murray, Director of Housing said that the review was focussed on improving the customer experience. A plan had been put in place to improve communications, processes and access.

RESOLVED that the Sub Committee noted the report and its alignment to the Corporate Strategy ambition raising customer standards and access.

The Sub Committee received a report on the best value progress review.

RESOLVED that the Sub Committee noted:

A     The progress on the Best Value Review Action Plan.

B    The BAU Action Plan progress to date.

C    The mainstreaming of the Best Value actions to be included in the revised and updated HTS Group Business Plan/Improvement Plan.

None.

None.

None.

None.

Such other business which, in the opinion of the Chair, should be received as a matter of urgency by reason of special circumstances to be specified in the minutes.

None.

17 February 2022.

17 February 2022.