To review the latest operational and performance reports.
Minutes:
(a) HTS (Property and Environment) Ltd Performance Report and Balanced Scorecard
The Sub-Committee received the second report of its kind, which set out HTS’ operation and performance statistics as at August 2017; together with the update report for September 2017 which had been separately circulated prior to the meeting.
The report summarised the results of the monitoring, which highlighted how each service area was performing; drew comparisons between Key Performance Indicators (KPIs) against Year 1 targets; and also summarised the management accounts, which were on track for a retained profit of £854,000 for 2017/18.
Whilst acknowledging the progress made in addressing under-performing KPIs, the Sub-Committee suggested that a more in-depth analysis of KPIs might better inform responses.
HTS were committed to providing an excellent service to meet the aspirations of Harlow residents, and were open to eventually exploring other opportunities in the future.
The Sub-Committee noted that since its last meeting HTS had been recommended for British Standards Institute accreditation in three areas; six apprentices had been appointed; Jewsons had moved into the depot and would be fully operational by November 2017; and Cabinet had approved the award of contracts to HTS for certain Phase 2 business cases.
RESOLVED that the performance and financial position set out in paragraphs 3 to 10 of the report is acknowledged as follows:
(i) HTS (Property and Environment) Ltd’s achievement of 98.21% against the suite of major and minor Key Performance Indicators which govern the contract;
(ii) A favourable forward forecast of retained profit totalling £845,000 forecast for the year to 31 March 2018.
(b) HTS (Property and Environment) Ltd Risk Register
The Sub-Committee received a report which outlined the overall management of the risks relating to HTS and included appendices of risk analysis and mitigation recorded by both the Council and HTS.
Work would continue to ensure that risk reporting from the Council and HTS coalesced.
Strategic risks were reported quarterly to the HTS Board and the Council’s Joint Performance Review Meeting (JPRM). They were also incorporated in the Council’s Corporate Risk Register, whilst financial implications relating to HTS were managed under a separate Corporate Financial Risk Register.
It was noted that, as requested at the last meeting, the risks relating to HTS had been set out to align with the Council’s approach to risk management. As such, they would be included in the regular risk management report to each Audit & Standards Committee from where, if necessary, they could be referred on for further scrutiny by the Cabinet.
RESOLVED that the strategic risks as relating to HTS (Property and Environment) Ltd, together with their analysis and mitigation, are noted.
Supporting documents: