Issue details

Review of Complaints Procedure Performance Timescales

To explore how performance issues might be addressed, in particular lost calls and complaints response times

Decision type: Non-key

Decision status: Recommendations Approved

Notice of proposed decision first published: 15/06/2015

Lead member: Portfolio Holder for Youth and Community

Department: Community Wellbeing

Contact: Jane Greer, Director of Communities and Environment Email: jane.greer@harlow.gov.uk Tel: 01279 446406.

Decisions

Agenda items