Review of Complaints Procedure Performance Timescales
- 15/09/2014 - Agenda item, Scrutiny Committee The Council’s Customer Services - scoping report 15/09/2014
- 21/10/2014 - Agenda item, Scrutiny Committee Review of the Council’s Customer Services - interim report 21/10/2014
- 03/02/2015 - Agenda item, Scrutiny Committee Review of the Council’s Customer Services - final report 03/02/2015
- 26/02/2015 - Agenda item, Cabinet Referral from Scrutiny Committee - Review of the Council’s Customer Services 26/02/2015
- 27/02/2015 - Published decision: Referral from Scrutiny Committee - Review of the Council’s Customer Services
- 06/03/2015 - Call-in period expired: Referral from Scrutiny Committee - Review of the Council’s Customer Services
- 24/06/2015 - Published in plan, Forward Plan June 2015
- 19/08/2015 - Published in plan, Forward Plan August 2015
- 17/09/2015 - Published in plan, Forward Plan September 2015
- 14/10/2015 - Published in plan, Forward Plan October 2015
- 11/11/2015 - Published in plan, Forward Plan November 2015
- 24/12/2015 - Published in plan, Forward Plan December 2015
- 28/01/2016 - Published in plan, Forward Plan January 2016
- 02/03/2016 - Published in plan, Forward Plan March 2016
- 22/06/2016 - Published in plan, Forward Plan June 2016
